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SMEs Stimulated By New Technologies

Technology Technical innovations and the democratization of certain hardware and software have an accelerating effect on the activity of a good number of SMEs in all sectors. Meeting with Mathieu Quartier, Sales Manager Swisscom Business in French-speaking Switzerland.

What is the innovation that currently benefits SMEs the most?

This is what we call Dynamic Computing. That is, taking advantage of a remote computing infrastructure that is as flexible as it is reliable. In practical terms, it means equipping simple machines in the offices and installing all software and data on remote servers that are managed by the subcontractor, Swisscom in this case.

The benefits are many. First, there is no investment in expensive equipment. Then, there is no technological risk because the hardware and software are always at the forefront of innovation and adaptations are easy at all times.

What is the main positive effect of this technology on the company?

In addition to lowering its costs, the company makes sure to be at the forefront of a technological point of view without even having to hire specialists within its structure or make significant investments.

It’s as if every craftsman could take advantage of the level of security, reliability and computing power of the largest company in the country.

And what about mobility?

This is indeed one of the strong themes in the information technology market for companies. By using, for example, the new Storebox solution installed in the cloud, its documents are accessed on connected and highly secure servers. Thus, we can collaborate on files from anywhere in the world.

After entering a password, it becomes possible to work on your digital tablet, smartphone or laptop as if you were in his office.

Is there not a risk that this data will be found anywhere in the world?

Not at all. Our Datacenters, like those of some other specialized companies in the country, are located solely and entirely in Switzerland. This is one of our selling points because we think it’s very important to avoid taking excessive legal or commercial risks.

How is international work facilitated?

In many ways. First, it becomes possible to work collaboratively on all kinds of documents. That is, many people around the world can edit the same document at the same time. This is a very time-saving for many SMEs. In addition, videoconferencing solutions simplify and become compatible with all kinds of terminals. For example, we have published a solution that only requires a browser, without a broadband internet connection. More than a discussion software, it is a real virtual conference room in which it is easy to collaborate on all kinds of files. And, again, its low cost makes this solution accessible to businesses of all sizes.

And in what part of the IT sector do you see the most opportunities for change?

In what we call M2M, the Machine to Machine. This is the case with a computer that would need to communicate with vehicles or a beverage dispenser with a computer server, etc. All these devices can be easily interfaced with each other by equipping them with a simple SIM card and making them use the mobile data exchange network.

The possibilities are endless and we develop with our partners with all sorts of solutions to solve the very varied challenges of our customers. Garbage dumps that signal when they are full and need to be emptied, city services that report power consumption at a distance, or GPS devices that receive forecasts of traffic jams from anonymous traffic data from mobiles. The future promises many exciting, sustainable and highly efficient evolutions.


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